What is included in a professional window clean?

Confirm which sides of the glass are covered

Start by checking whether the quote is for exterior glass, interior glass or both. Mention glass doors and other large glazed areas so they can be included in the assessment.

The number of windows is only part of the picture. Size, layout, access and the condition of the glass also affect the work involved. Describing your property helps us discuss a realistic quote.

Ask about screens, frames and tracks

Flyscreen cleaning, detailed track cleaning and frame work should be discussed explicitly. These areas can take additional time and should not be assumed to be included in a basic glass clean.

Let us know what matters most to you. For example, you may want clear exterior glass before an event, or a more detailed clean that also addresses accumulated dirt around opening windows.

Flag stubborn marks and access concerns

Paint, adhesive, mineral staining and other stubborn deposits may require separate assessment. Routine cleaning cannot be assumed to remove permanent damage or every kind of mark.

Tell us about upstairs windows, enclosed courtyards, locked gates and restricted access. You do not need to climb or inspect anything difficult to reach; simply describe what you already know about the property.

Prepare for a clear quote

Your initial request only needs your service, suburb, name and mobile number. Email and extra notes are optional. During the follow-up, we can discuss the property details needed to confirm the scope.

Before the visit, follow the preparation instructions agreed with the team, including any arrangements for indoor access. Ask which rooms or window areas need to be clear so the appointment is straightforward.

We will be in touch within 1–2 days to discuss your request. That is our response timeframe; the final quote and appointment depend on the details of the job.